To manage and minimise the impacts of the Nam Ngiep 1 Hydropower Project on local people, NNP1 works with local and national authorities to meet guidelines set out by Lao law, in its Concession Agreement with the Lao Government, and as stipulated by the Asian Development Bank’s Safeguard Principles (http://www.adb.org/documents/safeguard-policy-statement).
The NNP1 Social Management Office works mainly with the Provincial Resettlement and Livelihoods Restoration Committee to:
To resolve any disagreements with stakeholders in an independent and fair manner, a grievance redress mechanism has been established. This mechanism has been designed following consultations with project-area people and local authorities, and based on lessons learned from other hydropower projects. Any person dissatisfied with the actions of the project or with its impacts on their environment and lives can register a complaint, initially at village level. Complaints will be heard and investigated by village committees and if the committee feels the Company must take action or issue further compensation, it will request this from the Company.